Veteran Health Care: Meeting Tomorrow’s Challenges
نویسنده
چکیده
At the heart of this magnificent transformation have been structural and organizational changes of a magnitude unprecedented in the long history of veterans’ health care. When we created 22 (now 21) Veterans Integrated Service Networks in 1995, we changed the way we allocated resources from individual facilities to geographic networks. This, in turn, enabled us to shift the emphasis in our care delivery from hospitals to outpatient clinics and to homes and communities. And by making every part of our system accountable for its performance through our comprehensive system of performance measures, we proved our value to Congress, the White House, and the American taxpayer, and our quality to the veterans we are privileged to serve.
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